Jon Collins, Michael Delzer

Banking on Low Code

How an Italian Banking Group Used Appian Business Intelligence Software to Clear its Fraud Management Backlog

Table of Contents

  1. Summary
  2. Setup
  3. Solution
  4. Process
  5. Result
  6. Retrospective
  7. Lessons Learned
  8. About Jon Collins

1. Summary

A Rome-based banking group, comprising 130 financial entities, wanted to implement a new solution to deal with its three-month fraud management backlog, and continue developing new projects over time. Consequently, it decided to deploy Appian, a low-code platform. The results of the successful implementation were:

  • Fast time to value—the bank is now achieving six to eight weeks per application
  • Reduced overall process cost

Given Appian’s continued approach of developing the platform and adding new features, the bank has a partner it feels comfortable moving forward with, expanding to meet current and future needs.